Frequently Asked Questions

Find answers to common questions and helpful insights in our Frequently Asked Questions section, designed to guide and assist you.

Orders & Returns

1
Is it safe to buy dresses online from your store?
Our store offers high-quality, stylish dresses with secure online shopping, ensuring safe transactions, fast delivery, and customer satisfaction.
2
Can I see a size guide or measurement chart before buying a dress?
Yes, we provide a detailed size guide and measurement chart to help you choose the perfect fit before purchasing a dress.
3
When will my order be delivered?
Your order will typically be delivered within 3-7 business days, depending on your location and shipping method chosen at checkout.
4
Are your dresses manufactured ethically?
Yes, our dresses are manufactured ethically, ensuring fair labor practices, sustainable materials, and environmentally responsible production processes.
5
Do you have a size guide or measurements for your dresses?
Yes, we provide a detailed size guide and measurements for our dresses to help you find the perfect fit before purchasing.

Account & Payment

1
How long will it take for my order to arrive?
Your order will typically arrive within 3-7 business days, depending on your location and the shipping method selected at checkout.
2
Can I cancel or change my order after it has been placed?
Orders can be canceled or modified within a limited time after placement, typically before processing or shipment. Please contact customer support for assistance.
3
What is your return and exchange policy?
We offer a return and exchange policy within 14 days of delivery, provided the items are unused, undamaged, and in their original packaging. Please contact customer support for further instructions.
4
Do you offer gift wrapping or special packaging for orders?
Yes, we offer gift wrapping and special packaging for orders. Please select the option at checkout for a personalized touch.
5
What is your shipping policy?
We offer reliable shipping options, with delivery times ranging from 3-7 business days depending on your location. Shipping fees are calculated at checkout, and we provide tracking information once your order is dispatched. For international orders, additional customs duties or taxes may apply.
Do You Still Have Queries?
Still have queries? Reach out to us for quick answers, expert support, and all the information you need!
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