At IK Fashion Hub, we strive to provide the best shopping experience for our customers. Please read our cancellation and refund policy carefully to understand your rights and options.
Before Shipping
Orders can be canceled within 7 days of placement by contacting our customer service team.
A full refund will be issued for eligible cancellations.
After Shipping
Once the order is shipped, cancellations are no longer possible. However, you may be eligible for a return or exchange (refer to the return policy below).
Return and Exchange Policy
Items from the Women’s Collection can be returned or exchanged within 5 days of delivery, provided they meet the following conditions:
The item must be unused, unworn, and in its original packaging with all tags intact.
Return shipping costs may apply unless the return is due to a defect or an error on our part.
Refund Policy
Refunds will be processed within 3 Days after we receive and inspect the returned item.
The refund will be issued to the original payment method.
If your order was eligible for free shipping, the original shipping costs may be deducted from your refund.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within of delivery.
We will arrange for a replacement or a full refund, including shipping costs.